Are there special packages for larger groups? Is Sparkx open on holidays? And what about accessibility for wheelchair users and pregnant women at the attractions? You’ll find answers to these frequently asked questions on our FAQ page.
Tickets & subscriptions
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How long does a time slot last?
You can make a reservation for one, two, or four hours. Want even more fun? Get a Season Pass.
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Why can’t I buy a day ticket?
A full day of sports seems too intense for us. Do you think differently? Let us know for sure.
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How much does a ticket cost?
Sparkx aims to be accessible to everyone! Curious about our rates? Check out the full price list.
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How do I book a Sparkx slot?
Check out our online booking system. Or buy your tickets at the reception. Please note that slots may be full, so you may have to wait
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Can I buy tickets at the counter?
You can buy tickets both online and at the reception. Want to minimize your waiting time? Book your tickets online.
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Can I change or cancel a ticket after purchase?
Is your original visit date no longer convenient? No worries! You canreschedule up to 24 hours before the start of your booked slot. However, we charge an administrative fee of 1 euro per person for this.
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Does my ticket expire if I arrive late?
No stress. Your access remains valid until the end of your booked slot.
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How can I extend my Season Pass?
Great that you want to extend your membership. You can do this via this link or at the park during your next visit.
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Are there discounted rates?
Yes. Are you a loyal Sparkx visitor? Then you are better off with a Season Pass Check the rates.
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Can I give a ticket as a gift to my family or friends?
Yes. What a great gift! We offer gift cards with different values. This way, you can give a portion of Sparkx for any occasion!
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What benefits do I have as a Season Pass holder?
With your Season Pass, you have VIP member access to the park during Sparkx Discovery.
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Are there special rates for seniors or students?
Currently, there are no special rates available for these groups.
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Are there days when my Sparkx ticket is cheaper?
Yes. Yes. On weekdays, you sport cheaper than on weekends or on public holidays.
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How many sports can I experience in one hour?
That depends on how busy the park is. During peak times, you may have to wait a bit longer, and lines can be longer at popular attractions.During busy times, you can experience around 3 to 5 sports per hour. On quiet days, that number can easily double.
Groups
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Are there packages for larger groups (such as schools, families, or businesses)?
Absolutely. At Sparkx, we focus on unity and group sports.Check out our rates overview..
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Can I make a group booking for a specific attraction?
Currently, this is not possible at Sparkx.
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Can I book a guide for groups?
We offer various guided tour options Curious? Check out groups page or party page..
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How many children need to participate if I want to organize a children’s party?
Everything you need to know about the most fun birthday parties can be found on our reservation page..
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How far in advance can I book a children’s party, corporate outing, or group booking?
Due to high demand, we recommend booking your reservation one month in advance.
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Can I hire the entire park?
Yes, you can! Our team is ready to provide more information and offer a personalized approach. Interested in our packages? Request a quote.
Food & Drinks
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Can I eat in the park?
Recharge after your sports activities? poil your taste buds and health in our culinary zone at Sparkx. Sparkx has its own Eeetwellconcept. This food concept brings the best of nature to your plate. Feel like indulging after a sweat session? We got your back. Sit back, relax, and unwind with a bag of chips and a local beer at our Sportbar.
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Can I bring my own food and drinks into the park?
No, you can purchase food and drinks within the park. But be sure to bring your own water bottle. You can refill it at our free water fountains or purchase one of our sustainable and trendy ‘Sparkx by Kambukka’ drink bottles.
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Can I bring my own empty drink bottle into the park?
Of course! You can refill your water as much as you want at our free fountains.
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How much do meals cost in the park?
At Sparkx, we love to inspire you with healthy bites. Curious? Check out the full price list.
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Can I eat my meals anywhere in the park?
No can do. To keep the park tidy, we ask you to eat in the culinary zone. Alternatively, you can take away a meal and eat it outside the sportainment complex.
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Can I consume alcoholic beverages in the park?
Sparkx promotes a healthy lifestyle But who are we to say you can’t enjoy a local beer after your workout session? That’s why we offer a limited selection of alcoholic beverages.
Our Job Offers
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Can I do a student job at Sparkx?
The most enjoyable student jobs? They’re at Sparkx! Discover them on our job page.
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Can I work at Sparkx?
Are you seeking an educational job in a sporty startup where fun is at the core? Check out our job offers..
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Can I intern at Sparkx
We’re always on the lookout for enthusiastic, motivated students to join our young and dynamic team. Interested? Send us your CV and cover letter via email.
Our Accessibility
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Can I enter the park as a wheelchair user?
Absolutely. Currently, about 30% of our attractions are accessible to wheelchair users. Not all areas are wheelchair-accessible yet but we continue to work on increasing accessibility. Explore our attractions for wheelchair users..
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Should I consider age restrictions?
Everyone is welcome at Sparkx! Many of our attractions can be adjusted to suit your level of mobility. However, most attractions do require minimal motor skills Therefore, we have minimum height requirements for our sports experiences..
Children under 13 must be accompanied by a responsible adult. Ages 13, 14, or 15? There’s still a responsible adult at the entrance. If you are at least 15 years old, you can still go to the park without a ticket, or you can also buy a ticket and experience Sparkx.🔥
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Should I consider height restrictions?
At Sparkx, we strive to ensure that you can enjoy sports with your family, friends, and colleagues. Most attractions require a minimum height, such as to reach pedals or be recognized by our sensors. Some also have a maximum height. Curious about which ones? Check out our minimum height requirements for each sports experience..
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Is the park suitable for my young family?
Absolutely! We have attractions for both the youngest and older family members.
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Can I participate in all activities if I’m pregnant?
If you’re pregnant and feel fit enough to exercise, you’ll definitely find plenty to do here Most attractions are accessible to pregnant women.
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Can I reserve a wheelchair in the park?
Not at the moment. However, we’re doing everything possible to ensure you have a great experience as a wheelchair user.
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Do I need to be accompanied by an adult?
Are you under 13 years old? Then an adult must accompany you to the park.
If you are 13, 14, or 15 years old, you will also need an adult to accompany you, but they can wait for you in our reception area without a ticket, or they can also buy a ticket and enjoy Sparkx with you.🔥
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Where can I find Sparkx’s closing days?
Curious about when you can enjoy pure fun at Sparkx? Check out our opening hours.
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Where can I find the fastest route to Sparkx?
Use our route planner for the shortest drive to the most enjoyable sportainment park.
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Do my children get free admission?
Are your children 4 years old or younger? Then they get free admission when accompanied by an adult with a valid ticket. Please note that our attractions for the youngest children are limited.
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Is the park open on holidays?
Looking for a fun activity on your day off? You can visit Sparkx on most holidays. Check our closing days..
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Can I bring a stroller or buggy to Sparkx?
Of course! However, not all parts of the park are equally accessible with a stroller or buggy. Our staff will be happy to assist you in such cases.
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Should I arrive early for my activity?
To ensure everything runs smoothly, we recommend arriving at least fifteen minutes before your scheduled activity.
Our Rules
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What is the dress code at Sparkx?
You can expect to sweat, so we recommend wearing comfortable sportswear and athletic shoes.
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What shoes should I wear?
Our advice: wear athletic shoes with non-marking soles. This means they won’t leave marks on the floor. Some areas, like the Sparkx Arena, are not accessible with regular shoes.
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Can I use my phone anywhere in the park?
Yes. but we have plenty of exciting activities to keep you distracted from your smartphone.
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Is smoking allowed in the park?
Smoking is not allowed.
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I have a suggestion, question, or complaint. Where can I go?
We’re a startup and still growing and learning. Have suggestions, feedback, or points for improvement? Please email us! You can also approach us in the park. We strive to resolve every situation as effectively as possible.
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Are there any other rules?
Check our house rules. .
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Are there toilets for wheelchair users?
You’ll find wheelchair-accessible toilets and a special shower room on the fourth floor. Need assistance? Our staff is here to help.
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I have a medical condition. Can I participate in AR and VR sports?
pends on the sport experience. Want to know more? Check our attraction page..
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Can I wear my prescription glasses during VR experiences?
If your glasses frame is less than 142 mm wide and 50 mm high? it should fit perfectly under our VR hardware. However, we recommend taking off your glasses for the best experience.
More Answers
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Can I request sponsorship from Sparkx?
We appreciate your interest in sponsoring your association through Sparkx. 💥
As a startup, our current focus is on various other priorities, so we are not considering sponsorship requests at this time.
Things may change in the future, so feel free to revisit this page later. -
Can I take lessons at Sparkx?
Currently, we do not offer lessons
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Can I access all attractions at any time with my Discovery ticket?
Yes, you can Our sports experiences are marked with either a green or red sticker at the entrance gate. Green sports experiences can be easily accessed without assistance from a Sparkx staff member For red sports experiences, a Sparkx staff member will gladly assist you.
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Is there a first aid point in the park?
Our permanent staff members have received first aid training and are ready to provide initial assistance. We also have a first aid kit with standard materials available at the reception.
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Where can I find my lost items?
All lost items are collected at the reception. To prevent losing your belongings, use our free All lost items are collected at the reception. To prevent losing your belongings, use our free lockers at the park entrance.
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Kan ik uit het park gezet worden?
Can I be expelled from the park? If you violate our rules, we reserve the right to deny you access to the park.
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Can I bring my guide dog?
Yes, you can bring your guide dog Please inform the reception for proper assistance.
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Can I share photos and videos of my visit to Sparkx?
Of course! Our park is highly Instagrammable Tag us: @sparkx_belgium. Please respect the privacy of other visitors.
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Is there childcare available while I participate in activities?
No, we do not provide childcare services.
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What can I expect from my visit to Sparkx?
FUN, in one word! At Sparkx, you’ll discover various sports combined with the latest technology. including VR glasses, augmented reality (AR), and a digital scoreboard.
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Can my 10-year-old child wear a VR headset?
Children are allowed to use VR headsets, but we recommend this from the age of 12.
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Do I need to be in top condition to participate in sports at Sparkx?
Whether you have limited fitness or are a top athlete? Everyone is welcome at Sparkx! Many sports allow you to choose your own level. making it ideal for trying out a sport or improving your skills.
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How many sports can my 2-year-old toddler participate in at Sparkx?
For toddlers aged 2, we offer 4 sports dansen, Neo stadium, suspended nets and multiball.
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Is Sparkx like a fitness center?
At Sparkx, you can enjoy ‘active sportainment’ a mix of sports, fun, action, and entertainment where people of all ages share sporting experiences.
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Are there soft balls available at Sparkx, or only leather ones?
We have a stock of light and soft balls, specifically for young children
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Can I take home the results of my sporting achievements?
Each visitor wears a wristband with a tracker Soon, you’ll be able to access all your results via that band and through the Sparkx app perfect for beating your top score next time.
Practical Information
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Are all sports experiences open?
At certain times, we rotate the availability of our sports experiences For example, Hado may be closed for half an hour while Core Stability is open, and vice versa. We aim to keep this to an absolute minimum.
Sports experiences with a green sticker and green frame can be operated without assistance from a Sparkx staff member, so you can always enjoy them.
The following sports experiences are currently under maintenance: E-zipline, Paragliding.
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Can I shower at Sparkx?
Our four private showers are free for all Sparkx visitors. On the fourth floor, you’ll find a shower for wheelchair users.
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Can I safely store my belongings at Sparkx?
If you have valuables with you store them for free in our lockers at the entrance
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Where can I change clothes?
Haven’t put on your sportiest clothes yet? Feel free to change in our changing rooms.
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Can I bring my pets?
We love animals, but please refrain from bringing your dog or cat to Sparkx.
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Can I surf the web using Wi-Fi?
Enjoy unlimited and free Wi-Fi access throughout Sparkx.
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Do I need to queue for attractions?
Depending on the park’s capacity, you may need to queue at some attractions.Additionally, some attractions are alternately open during off-peak times. his will be indicated at the entrance gate. Please wait at the gate or feel free to approach a staff member.
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Can I reserve attractions for myself?
Not currently.
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Is there a maximum number of visitors allowed?
No one likes waiting in long lines. To ensure you have a great experience, we operate with a maximum capacity. However, we cannot guarantee that you won’t have to queue for our most popular experiences. Unable to try a particular attraction? Be sure to come back for another round of Sparkx.
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Is there a map of the park?
Check our online Sparkx-map. Alternatively, pick up a physical map in the park to find the quickest route to your favorite attraction.
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Where can I park?
Sharing is caring! We share a parking area with Albert Heijn, Jysk, Toychamp, and Action. you can’t find a spot there? park further down at Hogeschool PXL. Check the map for a route description.
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How can I pay at Sparkx?
You can pay with cash, Visa, Bancontact, and Payconic.
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Is parking at Sparkx paid?
Parking at the Sparkx building is free
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Are there charging stations for electric cars?
Not at the moment. Working on it!
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Are there bike racks available?
Yes. Yes, there is ample space to safely secure your bike.
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Can I bring my own sports equipment?
No. you don’t need to We have a wide range of sports equipment available Just bring your own sports clothing.
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Can I wear earphones or headphones while I’m exercising?
This depends on the sport. For safety reasons, it may not be allowed at every attraction.
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Do I need to wait in line at Sparkx?
It depends on how busy it is.
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Can I as a wheelchair user access all areas?
As a wheelchair user, you can access two floors using the lifts Unfortunately, our mezzanine is not accessible We hope to resolve this for you soon.
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Do wheelchair users or persons with disabilities get priority at attractions?
At Sparkx, everyone waits in line for the same amount of time.
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Can I shower as a wheelchair user at Sparkx?
You can find adapted showers on the fourth floor.
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Do I need to bring a towel?
It’s not mandatory, but we recommend it especially if you plan to shower here.
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Can my company collaborate with Sparkx?
Send us an email. We’re all ears!
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Can I purchase a Sparkx gift voucher?
Great gift idea: check! Purchase a voucher for one, two, or four hours of Sparkx fun Or make your family member, friend, or loved one even happier with a Season Pass.
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Can I watch my family or friends’ sports adventures at Sparkx without a ticket?
In the non-paying zone at the front, you can see a few attractions. Want to truly experience the rush?Book your ticket so you can join them inside.
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Can I get dizzy from wearing a VR headset?
Our VR hardware minimizes potential dizziness If you still feel dizzy? our trained hosts will assist you. It’s important to wear the headset correctly, ensure it fits snugly, and that the display is sharp.
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Can I make a reservation over the phone?
No. Book your tickets online online or purchase them at our reception shop.
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How safe and hygienic is Sparkx?
We make every effort to keep our sportainment park as safe and hygienic as possible. We regularly disinfect and inspect our equipment to meet our stringent hygiene standards.
More Questions? send us a mail.