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Hospitality manager – Future park leader

Sparkx is the place where sports, entertainment, and technology meet. As Europe’s largest sportainment park (with locations in Antwerp, Hasselt, and Ghent in Belgium, among others), we challenge young and old to discover over 50 sports through the latest technologies. In the second half of 2026, Sparkx will open its first park in the Netherlands in Utrecht.

As an innovative and fast-growing company within the sportainment sector, we are looking for a driven hospitality manager who wants to commit to our ambitious mission and grow alongside our organization.

Responsibilities

  • Operational Leadership & Customer Experience: You are responsible for the entire operation of the reception and Food & Beverage (F&B) zone in the park. You set ambitious goals with the ultimate customer experience as your compass.
  • Event Coordination: You coordinate all events and teambuilding activities, ensuring that agreements are strictly met. You are the central pivot in the communication between suppliers, the sales team, and operational teams to ensure flawless execution.
  • Quality and Food Safety Guarantee : You safeguard the customer experience by ensuring order, cleanliness, and smooth operations. Together with the F&B supervisor, you strictly monitor compliance with HACCP guidelines. You take zero risks when it comes to food safety; this is an absolute priority.
  • Financial Management: You closely monitor the financial parameters. This includes inventory management, COGS, and revenue within the F&B department, as well as cash counts and safe management for the reception.
  • Guest Experience & Feedback Management: You ensure an optimal experience in the welcome zone and strive for 100% guest satisfaction. You analyze visitor feedback and proactively translate it into concrete improvement actions.
  • Team Management & Staff Planning: You create a staff schedule that is always aligned with the customer flow. You get the opportunity to recruit, coach, and develop your own team of 6 permanent employees and approximately 60 students. You are a motivating example for your team by actively working on the floor and demonstrating both your commitment and your high standards.

Your Profile

You have the ability to detect opportunities within your scope and tackle them out-of-the-box.

Through open and honest communication, you know how to inspire, connect, and mobilize people to reach the top together.

You make decisions with decisiveness, vision, and the necessary self-reflection. Best of all: you are always 100% yourself.

You are eager to learn and determined to keep growing, with the ambition to become one of our future park managers.

You work with the energy of a top athlete—driven and focused. We play to win!

Our Offer

You get the unique opportunity to be part of the foundation and opening of the largest sports park in Utrecht.

A special experience within an ambitious Belgian project, where the core values of being open, driven, and connecting take center stage.

Access to development opportunities through our network of Belgian entrepreneurs, with options for further growth domestically and abroad.

A competitive salary package, supplemented with attractive fringe benefits.

Interested?

Send your CV and motivation letter to laurent.schoenmakers@sparkx.com.