Plan Your Visit

Frequently Asked Questions

Are there special packages for larger groups? Is Sparkx open on public holidays? What about the accessibility of the attractions for wheelchair users and pregnant women? On this FAQ page, you’ll find answers to our most frequently asked questions.

Tickets & subscriptions

Planning your visit

Accessibility

In the park

  • Are all sports experiences open?

    During quieter periods, our sport experiences operate on a rotating schedule. Each experience will be open at least 50% of the time, so everyone still has the chance to discover every sport. Larger sport experiences (such as the E-zipline or racing) remain open continuously.
    Is the sport you want to try currently closed? Feel free to ask a team member for assistance.

     

    The following sports experiences are currently under maintenance at Sparkx Hasselt: /.

    The following sports experiences are currently under maintenance at Sparkx Ghent: /.

    The following sports experiences are currently under maintenance at Sparkx Antwerp: /.

  • Is there a maximum number of visitors allowed?

    No one likes waiting in long lines. To ensure you have a great experience, we operate with a maximum capacity. However, we cannot guarantee that you won’t have to queue for our most popular experiences. Couldn’t try a certain attraction? Be sure to come back for another round of Sparkx.

  • Do I have to queue for the sports experiences?

    Depending on the park’s capacity, you may need to queue at some attractions.

    Additionally, some attractions are alternately open during off-peak times. his will be indicated at the entrance gate. Please wait at the gate or feel free to approach a staff member.

  • Can I safely store my belongings at Sparkx?

    If you have valuables with you store them for free in our lockers at the entrance

  • Where can I change clothes?

    Haven’t put on your sportiest clothes yet? Feel free to change in our changing rooms.

  • Can I shower at Sparkx?

    Absolutely. Our private showers are free for all Sparkx visitors.

  • Do I need to bring a towel?

    It’s not mandatory, but we recommend it especially if you plan to shower here.

  • Is there a map of the park?

    Check out our online Sparkx map for Hasselt, Ghent or Antwerp. Alternatively, pick up a physical map in the park to find the quickest route to your favorite attraction.

House Rules

Food & Drinks

  • Can I eat in the park?

    Recharge after your sports activities? Spoil your taste buds and health in our culinary zone at Sparkx. At Sparkx Hasselt and Sparkx Ghent, you can enjoy Eeetwell. This food concept brings the best of nature to your plate. At Sparkx Antwerp, you can discover our own food concept via Clubhouse by Sparkx.

    Feel like indulging after a sweat session? We got your back. Sit back, relax, and unwind with a bag of chips and a local beer at our Sportbar.

  • Can I bring my own food and drinks into the park?

    No, you can purchase food and drinks within the park. But be sure to bring your own water bottle. You can refill it at our free water fountains Or buy one of our sustainable and trendy “Sparkx by Kambukka” drinking bottles.

  • Can I eat my meals anywhere in the park?

    No can do. To keep the park tidy, we ask you to eat in the culinary zone. Alternatively, you can take away a meal and eat it outside the sportainment complex.

  • Is alcohol allowed?

    Sparkx promotes a healthy lifestyle But who are we to say you can’t enjoy a local beer after your workout session? That’s why we offer a limited selection of alcoholic beverages.

Groups & Parties

Suggestion, question, or complaint?

We are a young company and are still growing and learning.
Do you have any suggestions, comments, or points for improvement?
Be sure to email them to us! You can also always speak to us in the park. We do our best to resolve every situation as best as possible.

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