{"id":6549,"date":"2025-05-12T11:47:04","date_gmt":"2025-05-12T09:47:04","guid":{"rendered":"https:\/\/sparkx.com\/frequently-asked-questions\/"},"modified":"2026-10-30T11:19:38","modified_gmt":"2026-10-30T10:19:38","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<section class=\"ph-wrap\">\n\t<div>\n\t\t<div class=\"ph ph-s\">\n            \n\t\t\t<div class=\"ph-content\">\n\t\t\t\t<div>\n\t\t\t\t\t<span class=\"ph-subtitle\">Plan Your Visit<\/span>                    <h2>Frequently Asked Questions<\/h2>\t\t\t\t\t\t\t\t\t\t<p>Are there special packages for larger groups? Is Sparkx open on public holidays? What about the accessibility of the attractions for wheelchair users and pregnant women? On this FAQ page, you&#8217;ll find answers to our most frequently asked questions.    <\/p>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\t<\/section>\n<section id=\"content\"><div class=\"b-txt\">\n    <div class=\"b-txt-head\">\n        <div>\n                                                                \n        <\/div>\n    <\/div>\n<\/div><div class=\"bg-blob\">\n    <div>\n        \n<div class=\"b-acc pad-tl\">\n\n    <div class=\"b-acc-nav\">\n        <div class=\"b-acc-head hidden\">\n            <a href=\"\" rel=\"back\" class=\"link link-u link-back\">Vorige pagina<\/a>\n        <\/div>\n\n        <div class=\"title-bar\" data-responsive-toggle=\"b-acc-tabs\" data-hide-for=\"medium\">\n            <button type=\"button\" class=\"special-menu-button\" data-toggle=\"b-acc-tabs\"><span>Zoek op thema<\/span><\/button>\n        <\/div>\n\n        <ul class=\"vertical tabs\" data-tabs id=\"b-acc-tabs\">\n                        <li class=\"tabs-title is-active\"><a href=\"#panel1v\">Tickets &#038; subscriptions<\/a><\/li>\n                        <li class=\"tabs-title\"><a href=\"#panel2v\">Planning your visit<\/a><\/li>\n                        <li class=\"tabs-title\"><a href=\"#panel3v\">Accessibility<\/a><\/li>\n                        <li class=\"tabs-title\"><a href=\"#panel4v\">In the park<\/a><\/li>\n                        <li class=\"tabs-title\"><a href=\"#panel5v\">House Rules<\/a><\/li>\n                        <li class=\"tabs-title\"><a href=\"#panel6v\">Food &#038; Drinks<\/a><\/li>\n                        <li class=\"tabs-title\"><a href=\"#panel7v\">Groups &#038; Parties<\/a><\/li>\n                    <\/ul>\n    <\/div>\n\n    <div class=\"b-acc-drops\">\n        <div class=\"tabs-content vertical\" data-tabs-content=\"b-acc-tabs\">\n                        <div class=\"tabs-panel is-active\" id=\"panel1v\">\n                <div class=\"b-acc-head\">\n                    <h2>Tickets &#038; subscriptions<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>How can I buy tickets?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>You can buy tickets both online and at the reception desk. Want to be sure of the best price and reduce your waiting time? <a href=\"https:\/\/ticketing.sparkx.com\/\">Book your tickets online<\/a>. <\/p>\n<p>Unfortunately, you cannot book tickets by phone.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Are there discounted rates? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Yes. At Sparkx, we use real-time pricing. That means you pay more or less depending on the number of visitors. During quieter times, you\u2019ll pay a lower rate.   <\/p>\n<p>Are you a loyal Sparkx visitor? Then you are better off with a Season Pass <a href=\"https:\/\/sparkx.com\/en\/tickets\/\">Check the rates<\/a>. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I watch my family or friends&#8217; sports adventures at Sparkx without a ticket?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">In the non-paying zone at the front, you can see a few attractions. Want to truly experience the rush?<a class=\"in-cell-link\" href=\"https:\/\/ticketing.sparkx.com\/\" target=\"_blank\" rel=\"noopener\">Book your ticket <\/a> so you can join them inside. <\/span><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>How long does a time slot last? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>You can make a reservation for four hours, two hours, or one hour. Want even more fun? Get a <a href=\"https:\/\/ticketing.sparkx.com\/\">Season Pass<\/a>.  <\/p>\n<p>A full day of sports seems too intense for us. Do you think differently? Let us know for sure.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>What if I need to reschedule or arrive late?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><em>No stress<\/em>. Your access remains valid until the end of your booked slot. <\/p>\n<p>Original visit date no longer works for you? <em>No worries! <\/em>You can reschedule your tickets up to 24 hours before your booked time slot. We do charge a \u20ac1 administrative fee per person. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I give a ticket as a gift to my family or friends? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Yes. What a great gift! <\/p>\n<p>We offer <a href=\"https:\/\/sparkx.com\/en\/gift-cards\/\">gift cards with different values.<\/a> This way, you can give a portion of Sparkx for any occasion! <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>What benefits do I have as a Season Pass holder?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>With your Season Pass, you have unlimited access to the park during regular opening hours as a VIP member.<\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                        <div class=\"tabs-panel\" id=\"panel2v\">\n                <div class=\"b-acc-head\">\n                    <h2>Planning your visit<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>When is Sparkx open?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">Check the current opening hours here:<br \/>\n<\/span><br \/>\n<strong>Sparkx Hasselt<\/strong>: <a class=\"in-cell-link\" href=\"https:\/\/hasselt.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\/\" rel=\"noopener\">https:\/\/hasselt.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\/<br \/>\n<\/a><strong>Sparkx Gent<\/strong>: <a class=\"in-cell-link\" href=\"https:\/\/gent.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\" rel=\"noopener\">https:\/\/gent.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\/<br \/>\n<\/a><strong>Sparkx Antwerpen<\/strong>: <a class=\"in-cell-link\" href=\"https:\/\/antwerpen.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\" rel=\"noopener\">https:\/\/antwerpen.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\/<br \/>\n<\/a><strong>Sparkx Utrecht<\/strong>: <a href=\"https:\/\/utrecht.sparkx.com\/plan-je-bezoek\/openingstijden-drukte\">https:\/\/utrecht.sparkx.com\/en\/plan-your-visit\/opening-hours-crowd-levels\/<\/a><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is Sparkx open on public holidays?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Yes, usually. But to be sure, always check our website. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>When should I be present for my visit?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">Arrive at least 15 minutes in advance.<\/span><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Are there bike racks available?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">Yes. At every park, there is plenty of space to safely secure your bicycle. <\/span><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Where can I park? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">In <strong>Hasselt<\/strong>, you can park under or around the Plaza&#8217;h building, which we share with Albert Heijn, Jysk, Toychamp, and Action. Can&#8217;t find a spot there? Park further down at Hogeschool PXL.  <\/span><\/p>\n<p>In <strong>Ghent<\/strong>, you simply park in the building itself, on level +2 or +3. If these car parks are full, you can also use the underground parking on -1 and -2. Follow the signs on-site. Charging stations for electric cars are currently only available underground.   <\/p>\n<blockquote>\n<p data-start=\"401\" data-end=\"609\">A parking fee applies in Ghent:<br \/>\n\u2013 Less than 30 minutes: <strong>free<\/strong><br \/>\n\u2013 30 minutes to 2.5 hours: <strong>\u20ac 6.90<\/strong><br \/>\n\u2013 More than 2.5 hours (up to a full day): <strong>\u20ac 9.90<\/strong><\/p>\n<\/blockquote>\n<p>In <strong>Antwerp<\/strong>, you also park under or around the building. No neighbors, just Sparkx. <\/p>\n<p>In Nieuwegein at Sparkx Utrecht, there is a large parking lot in front of the building. A few parking spaces are also available next to and behind the building. <\/p>\n<p>&nbsp;<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is parking at Sparkx paid?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Parking is free in Hasselt, Antwerp, and Nieuwegein (Utrecht).<\/p>\n<p><span data-sheets-root=\"1\">A parking fee applies in Ghent:<br \/>\n\u2013 Less than 30 minutes: <strong>free<\/strong><br \/>\n\u2013 30 minutes to 2.5 hours: <strong>\u20ac 6.90<\/strong><br \/>\n\u2013 More than 2.5 hours (up to a full day): <strong>\u20ac 9.90<\/strong><br \/>\n<\/span><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Are there charging stations for electric cars? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Currently, there are underground charging stations in Ghent.<\/p>\n<p>There are no charging stations in Hasselt and Antwerp yet. Working on it!<\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                        <div class=\"tabs-panel\" id=\"panel3v\">\n                <div class=\"b-acc-head\">\n                    <h2>Accessibility<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is Sparkx accessible by wheelchair or baby carriage?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Absolutely. Currently, around 30% of our sports experiences are accessible for wheelchair users. And we\u2019re working hard to increase that number. Discover which activities are suitable in <a href=\"https:\/\/hasselt.sparkx.com\/en\/the-park\/sports-experiences\/\">Hasselt<\/a>, <a href=\"https:\/\/gent.sparkx.com\/en\/the-park\/sports-experiences\/\">Gent<\/a>, <a href=\"https:\/\/antwerpen.sparkx.com\/en\/the-park\/sports-experiences\/\">Antwerpen<\/a> or <a href=\"https:\/\/utrecht.sparkx.com\/het-park\/sportbelevingen\/\">Utrecht<\/a>.   <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I as a wheelchair user access all areas?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">As a wheelchair user, you can ask our staff in every park to use the elevator to access our other floors. Unfortunately, some zones are currently only accessible by stairs. <\/span><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Are there toilets for wheelchair users?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><span data-sheets-root=\"1\">In every Sparkx location, you will find wheelchair-accessible toilets and a special shower room. Need assistance? Our staff is happy to help you.  <\/span><\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I reserve a wheelchair in the park? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Not at the moment. But we do everything we can to give you, as a wheelchair user, a top-notch experience. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>What sports experiences are appropriate for my child\/young family?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Everyone is welcome at Sparkx! Many experiences can be adapted to your level of movement. However, most do require some basic motor skills.   Which is why we apply minimum height requirements: <a href=\"https:\/\/hasselt.sparkx.com\/en\/the-park\/sports-experiences\/\">Hasselt<\/a>, <a href=\"https:\/\/gent.sparkx.com\/en\/the-park\/sports-experiences\/\">Gent<\/a>, <a href=\"https:\/\/antwerpen.sparkx.com\/en\/the-park\/sports-experiences\/\">Antwerpen<\/a> or <a href=\"https:\/\/utrecht.sparkx.com\/het-park\/sportbelevingen\/\">Utrecht<\/a>.<\/p>\n<p>Children under 13 must be accompanied by a responsible adult. Ages 13, 14, or 15? A guardian still needs to be present, but they can wait in the reception zone without a ticket, or grab one and join the fun. \ud83d\udd25<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Do children need to be accompanied?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Are you under 13 years old? Then an adult must accompany you to the park. <\/p>\n<p>Aged 13, 14, or 15? An adult must accompany them, but can wait in the welcome zone without a ticket \u2014 or get a ticket and join in. \ud83d\udd25<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is there a minimum length requirement?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>At Sparkx, we strive to ensure that you can enjoy sports with your family, friends, and colleagues. Most sports experiences do require a minimum height, for example, to be attached to the pedals or recognized by our sensors. Some also have a maximum height. Want details? Check the height requirements per experience: <a href=\"https:\/\/hasselt.sparkx.com\/en\/the-park\/sports-experiences\/\">Hasselt<\/a>, <a href=\"https:\/\/gent.sparkx.com\/en\/the-park\/sports-experiences\/\">Gent<\/a>, <a href=\"https:\/\/antwerpen.sparkx.com\/en\/the-park\/sports-experiences\/\">Antwerpen<\/a> or <a href=\"https:\/\/utrecht.sparkx.com\/het-park\/sportbelevingen\/\">Utrecht<\/a>.    <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I participate if I am pregnant or have a medical condition?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>It depends on the sports experience.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I wear my prescription glasses during VR experiences?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>If your glasses frame is less than 142 mm wide and 50 mm high? it should fit perfectly under our VR hardware. However, we recommend taking off your glasses for the best experience.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I bring my guide dog? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Yes, you can bring your guide dog Just make sure to inform the reception so we can provide proper assistance. <\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                        <div class=\"tabs-panel\" id=\"panel4v\">\n                <div class=\"b-acc-head\">\n                    <h2>In the park<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Are all sports experiences open?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>During quieter periods, our sport experiences operate on a rotating schedule. Each experience will be open at least 50% of the time, so everyone still has the chance to discover every sport. Larger sport experiences (such as the E-zipline or racing) remain open continuously.<br \/>Is the sport you want to try currently closed? Feel free to ask a team member for assistance.    <\/p>\n<p>&nbsp;<\/p>\n<p>The following sports experiences are currently under maintenance at Sparkx Hasselt: \/.<\/p>\n<p>The following sports experiences are currently under maintenance at Sparkx Ghent: \/.<\/p>\n<p>The following sports experiences are currently under maintenance at Sparkx Antwerp: \/.<\/p>\n<p>The following sports experiences are currently under maintenance at Sparkx Utrecht: \/<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is there a maximum number of visitors allowed?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>No one likes waiting in long lines. To ensure you have a great experience, we operate with a maximum capacity. However, we cannot guarantee that you won&#8217;t have to queue for our most popular experiences. Couldn\u2019t try a certain attraction? Be sure to come back for another round of Sparkx.    <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Do I have to queue for the sports experiences?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Depending on the park&#8217;s capacity, you may need to queue at some attractions.<\/p>\n<p>Additionally, some attractions are alternately open during off-peak times. his will be indicated at the entrance gate. Please wait at the gate or feel free to approach a staff member.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I safely store my belongings at Sparkx? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>If you have valuables with you store them for free in our lockers at the entrance  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Where can I change clothes? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Haven&#8217;t put on your sportiest clothes yet? Feel free to change in our changing rooms.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I shower at Sparkx? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Absolutely. Our private showers are free for all Sparkx visitors. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Do I need to bring a towel? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>It&#8217;s not mandatory, but we recommend it especially if you plan to shower here.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is there a map of the park?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Check out our online Sparkx map for <a href=\"https:\/\/hasselt.sparkx.com\/en\/the-park\/park-map\/\">Hasselt<\/a>, <a href=\"https:\/\/gent.sparkx.com\/en\/the-park\/park-map\/\">Gent<\/a>, <a href=\"https:\/\/gent.sparkx.com\/en\/the-park\/park-map\/\">Antwerpen<\/a> or <a href=\"https:\/\/utrecht.sparkx.com\/het-park\/parkplan\/\">Utrecht<\/a>. Alternatively, pick up a physical map in the park to find the quickest route to your favorite attraction. <\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                        <div class=\"tabs-panel\" id=\"panel5v\">\n                <div class=\"b-acc-head\">\n                    <h2>House Rules<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>What clothes\/shoes should I wear?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>You can be sure that you\u2019ll be sweating. Our tip: wear easy athletic clothing and athletic shoes with a \u201cnon-marking\u201d sole. This means they won&#8217;t leave marks on the floor. Some areas, like the Sparkx Arena, are not accessible with regular shoes.   <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I use my phone anywhere in the park?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Yes. But we have plenty of technological gadgets to distract you from your smartphone. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I bring my pets?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>We love animals, but please leave your dog or cat at home. Sparkx is not the place for pets.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is smoking allowed in the park? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>No, the park is completely smoke-free.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Are there any other rules?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Check our <a href=\"https:\/\/sparkx.com\/en\/sparkx-rules\/\">house rules.<\/a>.<\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                        <div class=\"tabs-panel\" id=\"panel6v\">\n                <div class=\"b-acc-head\">\n                    <h2>Food &#038; Drinks<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I eat in the park? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Recharge after your sports activities? Spoil your taste buds and health in our culinary zone at Sparkx. At Sparkx Gent geniet je van <a href=\"https:\/\/www.eeetwell.com\/be\/menu-be\">Eeetwell<\/a>. This food concept brings the best of nature to your plate. At <a href=\"https:\/\/antwerpen.sparkx.com\/en\/the-park\/food-and-beverages\/\"><strong>Sparkx Antwerpen<\/strong><\/a> and <a href=\"https:\/\/utrecht.sparkx.com\/het-park\/clubhouse\/\"><strong>Sparkx Utrecht<\/strong><\/a>kan je ons eigen foodconcept ontdekken via <strong>Clubhouse by Sparkx<\/strong>.    <\/p>\n<p>Feel like indulging after a sweat session? <em>We got your back<\/em>. Sit back, relax, and unwind with a bag of chips and a local beer at our Sportbar. <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I bring my own food and drinks into the park? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>No, you can purchase food and drinks within the park. But be sure to bring your <strong>own water bottle<\/strong>. You can refill it at our free water fountains Or buy one of our sustainable and trendy \u201cSparkx by Kambukka\u201d drinking bottles.   <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I eat my meals anywhere in the park?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p><em>No can do<\/em>. To keep the park tidy, we ask you to eat in the culinary zone. Alternatively, you can take away a meal and eat it outside the sportainment complex.  <\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Is alcohol allowed?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Sparkx promotes a healthy lifestyle But who are we to say you can&#8217;t enjoy a local beer after your workout session? That&#8217;s why we offer a limited selection of alcoholic beverages.  <\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                        <div class=\"tabs-panel\" id=\"panel7v\">\n                <div class=\"b-acc-head\">\n                    <h2>Groups &#038; Parties<\/h2>\n                <\/div>            \n                                <ul class=\"accordion\" data-accordion data-allow-all-closed=\"true\">\n                                        <li class=\"accordion-item is-active\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Does Sparkx offer group formulas?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Absolutely. At Sparkx, we focus on connection and exercising together. <\/p>\n<p>School trips, clubs, and companies can contact us <a href=\"https:\/\/sparkx.com\/en\/businesses\/\">for a group package or a tailored proposal<\/a>.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I book one particular sports experience for my group?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Currently, this is not possible at Sparkx.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>From how many children can I book a birthday party?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Everything you need to know about the best birthday parties can be found <a href=\"https:\/\/sparkx.com\/en\/parties\/\">on the reservation page<\/a>.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>How far in advance can I book a children&#8217;s party, corporate outing, or group booking?<\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>We recommend booking at least one month in advance.<\/p>\n                        <\/div>\n                    <\/li>\n                                        <li class=\"accordion-item\" data-accordion-item>\n                        <a href=\"#\" class=\"accordion-title\" ><span>Can I hire the entire park? <\/span><\/a>\n                        <div class=\"accordion-content\" data-tab-content>\n                            <p>Yes, you can! Our team is ready to provide more information and offer a personalized approach. Interested in our packages? <a href=\"https:\/\/sparkx.com\/en\/businesses\/\">Request a quote<\/a>.  <\/p>\n                        <\/div>\n                    <\/li>\n                                    <\/ul>\n                            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n    <\/div>\n<\/div><div class=\"b-txt pad-tl\">\n    <div class=\"b-txt-head\">\n        <div>\n            <span class=\"subtitle\">Suggestion, question, or complaint?<\/span>                        <p>We are a young company and are still growing and learning.<br\/>Do you have any suggestions, comments, or points for improvement?<br \/>\r\nBe sure to <a href=\"mailto:info@sparkx.com\">email <\/a>them to us! You can also always speak to us in the park. We do our best to resolve every situation as best as possible. <\/p>                            \n        <\/div>\n    <\/div>\n<\/div><div class=\"bg-shade-top\">\n    <div>\n        \n<div class=\"b-cta\">\n    <div>\n                <div class=\"b-cta-img\">\n            <div class=\"objectfit\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"749\" src=\"https:\/\/sparkx.com\/wp-content\/uploads\/2023\/04\/cta-ai-lady.png\" class=\"attachment-cta size-cta wp-post-image\" alt=\"\" srcset=\"https:\/\/sparkx.com\/wp-content\/uploads\/2023\/04\/cta-ai-lady.png 612w, https:\/\/sparkx.com\/wp-content\/uploads\/2023\/04\/cta-ai-lady-245x300.png 245w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/>            <\/div>\n        <\/div>\n                <div class=\"b-cta-content\">\n            <span>Get to know Sparkx<\/span>                        <a href=\"https:\/\/sparkx.com\/en\/\" target=\"_self\" title=\"Home\">\n                <h2>Discover our three parks in Flanders<\/h2>\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"30.832\" height=\"19.23\" viewBox=\"0 0 30.832 19.23\"><path d=\"M4862.811,22581.813l7.193-7.2h-27v-2h27.006l-7.2-7.2,1.412-1.418,9.612,9.613-9.612,9.617Z\" transform=\"translate(-4843.002 -22563.998)\" fill=\"#27b6e0\"\/><\/svg>        \n            <\/a>\n                    <\/div>\n    <\/div>\n    \n<\/div>\n\n\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6549","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Sparkx<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sparkx.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Sparkx\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sparkx.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Sparkx\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-30T10:19:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sparkx.com\\\/en\\\/frequently-asked-questions\\\/\",\"url\":\"https:\\\/\\\/sparkx.com\\\/en\\\/frequently-asked-questions\\\/\",\"name\":\"Frequently Asked Questions - Sparkx\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sparkx.com\\\/en\\\/#website\"},\"datePublished\":\"2025-05-12T09:47:04+00:00\",\"dateModified\":\"2026-10-30T10:19:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sparkx.com\\\/en\\\/frequently-asked-questions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sparkx.com\\\/en\\\/frequently-asked-questions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sparkx.com\\\/en\\\/frequently-asked-questions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sparkx.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Frequently Asked Questions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sparkx.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/sparkx.com\\\/en\\\/\",\"name\":\"Sparkx\",\"description\":\"Sportainment park\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sparkx.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions - Sparkx","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions - Sparkx","og_url":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/","og_site_name":"Sparkx","article_modified_time":"2026-10-30T10:19:38+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/","url":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/","name":"Frequently Asked Questions - Sparkx","isPartOf":{"@id":"https:\/\/sparkx.com\/en\/#website"},"datePublished":"2025-05-12T09:47:04+00:00","dateModified":"2026-10-30T10:19:38+00:00","breadcrumb":{"@id":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sparkx.com\/en\/frequently-asked-questions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sparkx.com\/en\/frequently-asked-questions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sparkx.com\/en\/"},{"@type":"ListItem","position":2,"name":"Frequently Asked Questions"}]},{"@type":"WebSite","@id":"https:\/\/sparkx.com\/en\/#website","url":"https:\/\/sparkx.com\/en\/","name":"Sparkx","description":"Sportainment park","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sparkx.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/pages\/6549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/comments?post=6549"}],"version-history":[{"count":0,"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/pages\/6549\/revisions"}],"wp:attachment":[{"href":"https:\/\/sparkx.com\/en\/wp-json\/wp\/v2\/media?parent=6549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}